FAQs

We offer free shipping on all orders. We aim to provide transparent and affordable shipping options for our customers, ensuring a seamless shopping experience.

We aim to dispatch your order within 24-48 hours of placement, and you'll receive a tracking link via SMS upon dispatch.

We work with leading logistics partners in India to provide a seamless delivery experience for your jewellery. After order confirmation, we typically dispatch your order within 48 hours. Once dispatched, most deliveries are completed within 3-6 business days, varying based on your location. We strive to ensure a speedy and reliable delivery process to bring joy to your doorstep.

Once your order is shipped, you'll be notified over a text message/SMS with the details of our trusted delivery partner and your unique tracking ID. Happy tracking!

To provide you with a convenient shopping experience, we accept various payment options. You can pay for your order using credit cards, debit cards, cash on delivery (COD), bank transfer, UPI, and other major modes of payment.

After making the payment, please allow up to 10-15 minutes to receive an order confirmation email or text message. If you haven't received any confirmation within 24 hours, please contact us via call, email, or chat, and we will assist you further. If the payment has been received by us, we will manually create your order and ship it. However, if the amount has not reached us, the payment gateway will automatically refund the amount to your original payment source within 5-7 working days.

No, we do not offer an EMI (Equated Monthly Installment) option for payments at the moment.

Absolutely not! All prices shown on our website are inclusive of taxes. What you see on the website is what you pay. In case you are asked to pay anything extra, please report to us ASAP and we will do our best to help you!